WHY DO I SOMETIMES SEE THE SAME REVIEW SUMMARY MULTIPLE TIMES? Because several businesses fit multiple categories, I want to ensure that Aphioni guests & members can easily find the service they are looking for. As the site grows, you'll see less duplicates!
WHY DON'T NEIGHBORHOOD NOMINATIONS SHOW UP INSTANTLY? I verify that the nominated business is located within a certain radius of Ashburn, do my best to ensure they come from true customers- not employees or business owners themselves- and I also verify that the language is appropriate for Aphioni.com.
WHY CAN'T I RATE A BUSINESS MORE THAN ONCE? To maintain the integrity of ratings, and to show a more acccurate count of different users rating a business, not the same person rating it 10 times!
WHAT IF I HAVE NEGATIVE FEEDBACK ABOUT A BUSINESS ON APHIONI.COM? I do not censor negative feedback- after all- if a business needs to improve its product or service, this is a great place to find out, and for the business owner to inform us of the improvement when/if it happens. But if I suspect negative feedback is false for some reason- be it personal or competitive, I will do my best to confirm its validity before posting it.
WHAT IF I HAVE NEGATIVE FEEDBACK ABOUT A BUSINESS NOT LISTED ON APHIONI.COM? Please contact the manager or owner of that business and share it with them- this is a site to praise great businesses, and the only way to get here is to BE one!
Got a question? Email me and I'll add it to these FAQS! Thanks for being here.